Shipping policy
Shipping Policy
Order Processing Time
At Tattoo Candy Supply, we work hard to process and ship your orders as quickly as possible.
Orders are typically processed within 1-3 business days after payment confirmation.
Please note that processing times may be longer during:
- Peak shopping periods
- Promotional events
- Public holidays
- Unexpected circumstances
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates
Shipping costs are calculated automatically at checkout.
The shipping fee is determined based on:
- Shipping destination
- Total order weight
- Package size and dimensions
- Available shipping service
The final shipping cost will be displayed before completing your purchase.
Shipping Locations
We currently ship to selected locations.
Available shipping options and delivery times may vary depending on your shipping address.
Please ensure your shipping information is accurate before completing your order.
Delivery Times
Estimated delivery times may vary depending on your location and selected shipping method.
Delivery estimates provided at checkout are approximate and may be affected by:
- Courier delays
- Weather conditions
- Public holidays
- Remote delivery locations
- Peak season demand
Tattoo Candy Supply is not responsible for delays caused by shipping carriers or circumstances outside our control.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow some time for tracking information to become active after shipment.
If you have not received tracking information within the expected processing period, please contact our customer support team.
Order Changes & Address Information
Please carefully check your shipping address before placing your order.
Customers are responsible for providing accurate and complete delivery information.
If an order has already been shipped, we may not be able to change the delivery address.
Additional shipping costs may apply if:
- A package is returned due to an incorrect address
- A delivery attempt fails because of incorrect customer information
- A reshipment is required
Delivery Issues
If your order arrives damaged, incomplete, or you receive the wrong item, please contact us within 7 days of delivery.
Please provide:
- Order number
- Photos of the package and product
- Details of the issue
We will review the situation and provide an appropriate solution.
Lost or Missing Packages
Once an order has been shipped and tracking confirms delivery, Tattoo Candy Supply is not responsible for packages that are lost, stolen, or misplaced after delivery.
If your package appears to be missing, please contact the shipping carrier first and contact us for further assistance.
Split Shipments
For orders containing multiple products, items may occasionally be shipped separately depending on product availability, warehouse location, or shipping requirements.
You will receive tracking information for each shipment when applicable.
International Shipping
For international orders, customers are responsible for ensuring that products can be legally imported into their country or region.
Any customs duties, taxes, import fees, or clearance charges are the responsibility of the customer unless otherwise stated.
Contact Us
If you have any questions regarding shipping, please contact our customer support team:
Email:
autatsupply@gmail.com